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Shipping&Returns

Shipping:

  1. It may take 6-12 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
  2. Shipping Fees and Timing : Free standard shipping in the United States. We strive to deliver your order within 5-10business days in the United States and within8 business days in Europe.
  3. To track your order, please visit your My CustoM account or the shipping confirmation email.

Return value:

  1. 100% Money Back Guarantee, our return policy is 14 days . Purchases made online can be returned online or in stores for free.
  2. Or to register a return online ,Contact the client service. Register your returns online by connecting to your  My CustoM accoun.
  3. Items purchased with PayPal can be returned online or exchanged at a self-supporting store
  4. Prepare the package : Put the item in the original package and place it with the original receipt.
  5. Delivery of packages to UPS : Unload your packages at the UPS store or collection point.

Inquiries  +1 415 993 3314  (Business days: 24 hours a day, 7 days a week)